Privacy Policy

PRIVACY POLICY

At Dream Customs, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit our website and make purchases.

1. Information We Collect

• Personal Information: When you place an order, create an account, or contact us, we may collect your name, email address, phone number, shipping/billing address, and payment details.
• Non-Personal Information: We may collect browser type, IP address, device information, and cookies to improve user experience.

2. How We Use Your Information

We use your information to:

• Process and fulfill your orders.
• Provide customer support.
• Improve our website and services.
• Send promotional emails (you can opt out anytime).
• Prevent fraud and ensure security.

3. How We Protect Your Information

• We use industry-standard encryption and security measures to protect your data.
• Payment transactions are processed securely through trusted third-party providers.
• Access to your personal data is limited to authorized personnel only.

4. Sharing Your Information

We do not sell or rent your personal information. However, we may share it with:

• Service Providers: Payment processors, shipping partners, and IT service providers who help operate our business.
• Legal Requirements: If required by law, we may disclose information to comply with legal obligations.

5. Cookies and Tracking Technologies

• We use cookies to enhance user experience and analyze website traffic.
• You can control or disable cookies in your browser settings, but this may affect website functionality.

6. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for their privacy practices and recommend reviewing their policies before sharing personal data.

7. Your Rights

Depending on your location, you may have rights to:

• Access, update, or delete your personal data.
• Opt out of marketing communications.
• Restrict or object to certain data processing activities.

8. Children’s Privacy

Our website is not intended for children under 13. We do not knowingly collect personal data from minors.

9. Changes to This Policy

We may update this Privacy Policy periodically. Changes will be posted on this page with an updated effective date.

10. CONTACT US

If you have any questions about our Privacy Policy, please reach out to us at [email protected]

Alternatively, you can drop us a Direct Message in the following pages:
Whatsapp: https://wa.me/message/C4M2XSVT7E5HM1

Facebook: https://www.facebook.com/DreamCustomsSG